Please note that NOT all items return are accepted. The customer has to pay for return shipping. If a product is defective and the manufacturer agreed to pay for return shipping then the return shipping will be reimbursed to the customer.
No returns accepted
1) Any items which are in liquid form, personal care products (such as moisturizer, perfumes, etc), makeup products,etc
2) The item which is used, dirty or smell, then the item will not be accepted.
3) If any food item container is opened then that item won't be accepted
If a product is defective or it doesn't satisfy above"No returns" conditions, the customer has 15 days to return.